where do i send my pretty little thing returns


Help 6.

Hermes mobile app Return Request; 3. Return a parcel

Find a ParcelShop We use cookies on this site to deliver the best experience.

do i have to pay customs charges on my order? For international returns (excluding US, AUS/NZ and Germany) you can send your items back by using post office counters.

Items can include sunglasses, aerosols, beauty items, perfume and some liquids. do i need to sign for my parcel?


We don't refund delivery costs on international orders. Coronavirus update How to return a parcel Track a parcel


Order Number.

Find your nearest Hermes drop off shop with the Hermes ParcelShop finder. In addition, you should make sure that you already have your order number as well as the email address that you used when you made the purchase. If nobody is home to receive the parcel, the shipping company will leave a card saying that they have attempted to deliver, and provide you with details on where the parcel has been delivered to. Still need our help? Integrations Discover a ParcelShop near you and drop off your packages with ease. UK size 6 is a US size 2). What I can and cannot send

Pretty Little Things ships to the United States. As we are a UK based company, our products will come with UK sizing, but not to worry, all product sizes have been converted accordingly to match sizes in your country. MY PRODUCT IS THE WRONG SIZE Hit us up below.At PrettyLittleThing, we’ve got your back when it comes to your style and those all-important personal details.

Our Prices Also, poor quality and one dress has a hole, threads on both everywhere. USA label can be found here Please note, PLT does not cover the cost of returns from US/Canada.

There is a returns label included in your parcel. If you do not want to use the portal, you can obtain an address label here and organize a return via the post office. This can be due to legal or logistical restrictions that prevent us from sending products overseas. But please keep an eye on our Our popular items can sell out quickly as we are all about FAST fashion.

Not to worry, the product will be the size you ordered – just labelled with the UK equivalent size (e.g. You can then select a location from the map or from the dropdown list below for your return. Returning via label means your return will take longer to reach us and your refund could take up to 30 days to be issued. Most of the information you, the customer, provide us with happens when you’re engaging with us and our brand. This is probably because our advertised products usually sell out very quickly so it may be that they are no longer in stock! Email Address. Cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note. Remember to add your order number if you download a new returns label.

Hermes Play

Keep your receipt of postage safe as you will need this as your proof of return. Why can’t certain items be delivered to my address? You will need a printer to print off and attach your returns label.

Select a store as your drop off point.

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