Was really excited about the movies. The person I spoke to acted like he was really annoyed the first one didn't call back. If you are an existing Sky Broadband customer and you take Sky Buddy, you will be entering your. Log out Sky Broadband into a new 12-month minimum term. Terms & Conditions Poor service Agent said you don't have to do anything we'll handle everything with Vodafone. On arrival the technician said he was only here to install the TV. Was told an engineer would attend on Friday to install a new line. Existing TV customers must re-contract. Rang Sky Monday at 6:30 for broadband as Vodafone had messed me about for 2 weeks And told me straight away they can install Friday. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today!
Visit this website Blog for Business Started with not being to sign up online, therefore losing the 50 euros voucher offer. I knew they are up for something make us pay extra broadband or booster.
When I join sky and bit a problem until lockdown and getting more problem with WiFi.
I have never been so disgusted in a company as I have with sky my father who is an oap has been with sky for over 3 years and decided to cancel his account because of poor service and repeated programs I spent half an hour listening to crap on the phone before they cancelled his account but he was expected to pay for the following month as part of the cancellation process but he has had no sky for the last 4 days !!! I have since been told we need planning permission for a dish on the front of a house! Will not recommend Sky wifi even to my enemies !!! If you can get BT fibre you’ll be able to get Sky’s offering as well. God I wish I had read those reviews before signing up to Sky!
Standard pricing applies after 12 months (from €75 pm).
Help On top of all these I am still waiting for them to call me and finalise the package!!!!! Still not working. 2 Waited two more weeks. Minimum term and further terms apply. He said the line should be activated later that day -"just a matter of flicking a switch". Am back again just read my email from Sky saying I was notfide about my 2accounts long ago. Got texts telling us of numerous delays. PLACEHOLDER You've already flagged this For companies On arrival the technician said he was only here to install the TV. (covid lockdown put pay to that) but we didn't get it until nearly three months later. Never called back. I wish I could switch companies. Just horrible - the first year was ok but they did not notify the crazy price hike once I rolled-over to a regular tariff.
Sky in my opinion have an outstanding customer service team who try and resolve problems to the best of their ability.
We moved house March we were promised sky the following week. The problem was with the master socket and once changed the speed went back up to 80 MB/s. Horrible. Because he has now cancelled his account they will not send out an engineer to fix the problem but they still expect him to pay for the next month with no sky !!!!! Sky always think money than customer. I have been using sky for few years and wanted to upgrade the package with multiple lines with different tv’s in diff rooms.I called them twice as had a friends and family discount code which was NOT expired! Vodafone customer service was appalling. Support Center Broadband, TV and home phone bundles can be notoriously difficult to compare like-for-like. I called Sky today to cancel my multi-room, this is what happened. The so called chat with an expert is a total joke could not do anything to help, could not even put me through to the tech department. Said he'd give me some freebies as didn't get my 50 euros voucher but would have to call me back for that, after my account was activated. Then there were charges on the bill for the time we had no sky! See business transparency How wrong was I to assume anything of the sort. New router was provided and when this didn’t solve the problem, they arranged for the line to be tested. We are now told that someone will attend on Wednesday of next week to install the line. Thank you again James. No communication, no customer service. Guidelines for Reviewers Log in I would not reccomend Sky to anybody.
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